How we work

Accuracy, transparency and security

Put simply, everything we do is designed to ensure that our clients get the level of customer service they need and the type of accurate and efficient translation, interpreting and localisation services you’d expect from Europe’s leading language services agency.

Dedicated project management

When you work with Codex Translate you’ll have a dedicated project manager who will act as your primary point of contact with the business. They will work with you to ensure projects are completed to deadline and budget, as well as striving to continually improve the service we offer and the efficiency of our processes.

Hand-picked translation teams

All our project managers are qualified linguists who understand what it takes to deliver quality translation services on a consistent basis. They work with you to plan every aspect of every project to the finest detail, and will then cherry-pick a team of translators with the relevant language skills and industry expertise to work on your project.

Global staff = local knowledge

By working with local translators, interpreters and technical staff in our offices worldwide, we are able to offer our clients a level of local knowledge unmatched by any other translation agency. We’ll ensure that all our translation and localisation projects are translated accurately and convey a message that is both culturally and commercially appropriate.

Technological innovation

We use the latest CAT, Translation Memory, project management and QA tools to ensure we are as secure, efficient and accurate as possible. We support the latest technological innovations, but will never tie our customers into expensive software license agreements. Instead, we pick the best technology and software packages on the market to ensure you get that competitive edge.

The highest data security at all times

We have 25 years experience in the industry, so we understand the importance of complete confidentiality and security. With that in mind all our online systems use security measures such as password encryption and SSL protection. We also CRB check all our employees and ensure that everyone working on your project signs a legally binding non-disclosure agreement.

The highest industry standards

Our ISO9001:2008 and BS EN 15038 accreditations are testament to the fact that we adopt a ‘best practice approach’ in everything we do.